When you use the website ziganekcoaching.com (hereinafter the “Site”), Angélique Robert de Lézardière – Ziganek Coaching collects personal data concerning you.
The purpose of this policy is to inform you of how we process this data in compliance with Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter the “GDPR”).
1. Data Controller
Angélique Robert de Lézardière – Ziganek Coaching, sole trader
Registered office: 14, Rue Emile Verhaeren, 2666 Luxembourg (Luxembourg)
Business permit: 10178041/0, RCS: A45864
Personal data contact person: Angélique Ziganek
Contact email address: angelique@ziganekcoaching.com
2. Data Collected
We collect data falling into the following categories:
- Identification data (identity, contact details, etc.);
- Data relating to your family life (marital status, events, etc.);
- Data relating to your professional life (company, position held, etc.);
- Any information provided as part of your requests;
- Internet data (IP address, browser, device, etc.);
- Testimonial and review data (your experience following a service);
- Actions performed in the site administration (login, publication, etc.).
Mandatory data is indicated when you provide us with your data. It is marked with an asterisk and is necessary for us to provide you with our services.
We do not make any decision producing legal effects concerning you based solely on automated processing (including profiling).
3. Purposes of Processing
| Purpose | Legal basis | Retention period |
| Responding to incoming requests | Contract (pre-contractual measures) | 3 years from your last contact |
| Managing commercial follow-up and prospecting | Legitimate interests | Clients: duration of the contractual relationship + 3 years. Prospects: 3 years from your last contact |
| Promoting services through testimonials | Consent | 3 years from submission of the testimonial, or upon withdrawal of consent |
| Handling GDPR rights requests | Legal obligation | 1 year from our response |
| Securing the website | Legitimate interests | 6 months |
| Analysing traffic and improving the site | Legitimate interests | 13 months unless you object |
4. Data Recipients
The following will have access to your personal data:
- The staff of our company;
- Our processors: OVH, Scaleway, Notion, Tally;
- Where applicable: public and private bodies, solely to comply with our legal obligations.
5. Transfers Outside the European Union
As part of the tools we use, your data may be transferred outside the European Union.
The transfer of your data in this context is secured by one of the following means:
- Either the data is transferred to a country that is the subject of an adequacy decision by the European Commission, in accordance with Article 45 of the GDPR: in this case, that country ensures a level of protection deemed sufficient and adequate under the GDPR;
- Or the data is transferred to a country whose level of data protection has not been recognised as adequate under the GDPR: in this case, such transfers are based on appropriate safeguards set out in Article 46 of the GDPR, adapted to each provider, including, on a non-exhaustive basis, the conclusion of standard contractual clauses approved by the European Commission, the application of binding corporate rules, or an approved certification mechanism;
- Or the data is transferred on the basis of one of the appropriate safeguards described in Chapter V of the GDPR.
6. Your Rights Over Your Data
You have the following rights regarding your personal data:
- Right of access: you have the right to access all of your personal data at any time, pursuant to Article 15 of the GDPR.
- Right to rectification: you have the right to correct your inaccurate, incomplete or outdated personal data at any time, in accordance with Article 16 of the GDPR.
- Right to restriction: you have the right to obtain restriction of the processing of your personal data in certain cases defined in Article 18 of the GDPR.
- Right to erasure: you have the right to require that your personal data be erased, and to prohibit any future collection, on the grounds set out in Article 17 of the GDPR.
- Right to lodge a complaint with a competent supervisory authority (in France, the CNIL) if you consider that the processing of your personal data violates the applicable rules (Article 77 of the GDPR).
- Right to set directives regarding the retention, erasure and disclosure of your personal data after your death.
- Right to withdraw your consent at any time: for purposes based on consent, Article 7 of the GDPR provides that you may withdraw your consent at any time. This withdrawal will not affect the lawfulness of the processing carried out before the withdrawal.
- Right to data portability: under certain conditions specified in Article 20 of the GDPR, you have the right to receive the personal data you have provided to us in a standard, machine-readable format and to require its transfer to the recipient of your choice.
- Right to object: under Article 21 of the GDPR, you have the right to object to the processing of your personal data. Please note, however, that we may continue processing it despite your objection, for legitimate grounds or for the defence of legal claims.
You can exercise these rights by writing to us at the contact details given in section 1 of this privacy policy. We may ask you on this occasion to provide additional information or documents to verify your identity.
7. Changes
We may amend this policy at any time, in particular to comply with any regulatory, case-law, editorial or technical developments.
These changes will apply from the effective date of the amended version.
You are therefore encouraged to regularly consult the latest version of this policy. Nevertheless, we will inform you of any significant change to this privacy policy.
Effective date: 23/07/2026
Last modified: 17/09/2026